General FAQs
How long will it take to receive my order?
Orders are typically processed within 2-3 business days and shipped out immediately. Delivery times vary based on location, but you can expect your order within 5-10 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, please contact us immediately. Our customer service team will promptly initiate a return and issue a full refund.
Where can you ship?
We offer shipping to:
- United States
- Canada
However, we’re working hard to expand our brand and aim to ship worldwide in the near future. Sign up for our newsletter to be the first to know when we start offering international shipping!
OmniDry 2.0 FAQs
Ho often should I dry gloves?
We recommend drying your gloves after each session. That way you keep them in optimal state and they will last you the longest.
Can I dry my gloves too much?
No, our smart temperature control system keeps your gloves at the optimal temperature to achieve the best results without negatively affecting the materials or the gloves themselves.
Odour does not go away. What now?
If you have been consistently drying your gloves for more than two weeks and the odor is still present, it might be because your gloves contain too much bacteria for OmniDry to eliminate completely.
We recommend getting new gloves for your health and immediately starting to dry them with OmniDry from the beginning.
Original OmniDry
Original OmniDry has been discontinued in August 2024. If you have any questions about it please contact us directly and we will assist you as best as we can.